Privacy Policy
Fast Lend respects your privacy and is committed to protecting your personal information. This policy explains how we process data when you visit www.fastlend.co.za, submit a loan application or communicate with us.
1. Information We Collect
We collect only information necessary to assess applications and provide financial services.
- Identity & Contact: Name, ID number, email address, phone number, residential address.
- Employment & Financial: Income details, expenses, employment status and affordability information.
- Technical Data: IP address, browser type, device information and cookies.
2. How We Use Your Information
- Verify identity and prevent fraud;
- Assess creditworthiness and affordability;
- Process and administer loan applications;
- Comply with legal obligations under the National Credit Act;
- Improve our website and customer experience.
3. Lawful Basis for Processing
We process personal data based on your consent, legal obligations, and legitimate business interests.
4. Sharing of Information
We do not sell your personal information. Data may be shared with:
- Registered credit bureaus;
- Banks and payment processors;
- Regulatory authorities when required by law;
- Authorised service providers bound by confidentiality agreements.
5. Data Security
We implement appropriate technical and organisational safeguards including secure data transmission (HTTPS), controlled access systems and ongoing security monitoring.
6. Data Retention
We retain information only as long as required for legal and operational purposes, including regulatory record-keeping obligations.
7. Your Rights
Under POPIA, you have the right to access, correct, object to processing or request deletion of your personal information where legally permissible.
8. Cookies
We use cookies to improve functionality and analyse traffic. You may manage cookie settings in your browser.
9. Changes to this Policy
This Privacy Policy may be updated periodically. The latest version will always be published on our website.